Welcome to Hania Collection! We are committed to providing you with an excellent shopping experience, including timely and reliable shipping of your orders. Please read our shipping policy carefully to understand our practices.
Order Processing
Order Confirmation:
Upon placing your order, you will receive an email confirmation. This indicates that we have received your order and it is being processed.
Processing Time:
Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). During peak seasons, processing times may be slightly longer.
Shipping Methods and Delivery Times
Standard Shipping: Delivery within 7-15 business days.
Please note that delivery times are estimates and may vary based on your location and external factors beyond our control, such as weather conditions and carrier delays.
Shipping Rates
Standard Shipping: Flat 100 Rs.
Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected.
Order Tracking
Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can use this information to track the progress of your shipment.
Tracking Updates: Please allow up to 24 hours for tracking information to update after receiving the tracking number.
Shipping Restrictions
PO Boxes: We do not ship to PO Boxes. Please provide a physical address for delivery.
APO/FPO Addresses: We ship to APO/FPO addresses using standard shipping. Delivery times may vary.
Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at contact@haniacollection.com.pk. We will work with the carrier to locate your package or issue a replacement if necessary.
Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or need further assistance, please contact our customer service team at contact@haniacollection.com.pk. We are here to help and ensure you have a pleasant shopping experience.
Thank you for shopping with us!
Note: This shipping policy is subject to change without notice. Please review this policy periodically for updates.