Easy Return Policy
At haniacollection.com.pk, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return it hassle-free within seven days of delivery.
How to Return:
- Contact Us: Reach out to our friendly customer service team at contact@haniacollection.com.pk to initiate your return. Let us know the reason for your return, and we’ll guide you through the process.
- Pack Your Items: Securely package your unused item(s) in their original condition and packaging. Be sure to include any accessories or documentation that came with the product.
- Ship It Back: Once you receive return instructions from us, ship your package back to the address provided. Customers are responsible for return shipping costs.
- Get Your Refund: Once we receive your return and inspect the item(s), we’ll issue a refund to your original payment method. Refunds typically take 5-7 business days to process.
Return Conditions:
– Items must be unused, in their original condition, and with all original packaging and tags intact.
– Returns must be initiated within seven days of delivery.
– We reserve the right to refuse returns that do not meet these conditions or are outside the return window.
Exchanges
If you’d like to exchange your item for a different size, color, or style, please contact us, and we’ll be happy to assist you with the exchange process.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately, and we’ll arrange for a replacement or refund.
Contact Us:
If you have any questions or need assistance with your return, please don’t hesitate to reach out to us at contact@haniacollection.com.pk
. Our customer service team is here to help!